Case study:

RPO service for leading insurance group in CEE region

About company

UNIQA is a company with 200 years of history, and is now one of the leading insurance groups in Central and Eastern Europe. In Austria, where it has its roots, it is regarded as one of the strongest insurance brands. In 2020 became the owner of AXA companies in Poland, the Czech Republic and Slovakia, strengthening its position in the market. UNIQA has been present in Poland for 30 years. In 2021 merged with insurance company AXA. Together they made up 5 the largest insurance group in Poland.

Sector: Insurance
Number of employees: Uniqa Group 15,000
Challenge: Standardize processes and recruit specialists to the IT department

How did the RPO service reduce recruitment time in the IT department to an average of 25 working days?

Uniqa needed a cooperation partner to help standardize recruitment processes in the IT department and support the process of acquiring experienced specialists. It was crucial for the company to reduce the time needed to hire IT experts.

– Our staffing needs have grown strongly, so we needed to hire experienced employees in the IT area at short notice to complete key projects for the company. We were looking for specialists in various technologies along with key requirements for our company. At the online meeting, we learned about Talent Place’s offerings and received a detailed market survey that analyzed the pool of candidates available in our region. In addition, we were convinced by Talent Place’s extensive experience in IT recruitment” says Magdalena Morgaś, Recruitment & EB Manager at UNIQA.

During the collaboration:

A dedicated RPO recruiter has sourced Programmers, Software Testers, Service Desk Specialists and Network Administrators for the company. On average, the recruitment process for technical positions has shortened to 25 working days, which significantly reduced recruitment costs and minimized the risk of a mismatch between the candidate and the organization. Currently We recruit employees in both IT and non-IT roles depending on the demand for specific positions.

In total, we have already employed 46 specialists and we are still looking for new talents.

Partnership & Transparency

Project efficiency and good results are due to partnership and transparency. The RPO recruiter became part of Uniqa’s internal HR department, receiving access to the tools and bases on which the company bases its operations. Working under the brand and supervision of the client positively affects the quality of cooperation. Access to the candidate base we have and the networking of our community, allowed us to accept offers from candidates within 3 weeks. The support of the RPO Manager ensures a high level of service and constant communication with the client to respond immediately to any changes in projects.

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