Case study:
BVI Medical

Establishing a Centre of Excellence in Poland

About company

Founded in 1932 and headquartered in the U.S., BVI Medical is a global leader in ophthalmic medical devices, delivering cutting-edge solutions that enhance patient care and improve vision outcomes. With a presence in over 90 countries, with sustainability as a core component of its mission

Sector: Ophthalmology, medical device manufacturing & distribution

Challenge: Recruiting top talent and transferring key business functions to a new Centre of Excellence (CoE) in Krakow, Poland.

Overcoming key challenges

BVI Medical identified the need to establish a Centre of Excellence (CoE) in Krakow to enhance operational efficiency and support its growing global footprint. However, achieving this goal required overcoming key challenges:

Attracting top-tier professionals in finance, regulatory affairs, customer operations, and HR.
Executing a seamless transition of roles while maintaining operational continuity.
Ensuring compliance with local labor laws while optimizing costs.
Strategic expansion by establishing a presence in Poland

To achieve its ambitious expansion goals, BVI Medical partnered with Talent Place Recruitment, an innovative recruitment agency known for its crowd staffing model. The company chose Poland due to its position as a strategic hub with a deep talent pool and multilingual capabilities.

Key Factors Influencing Location Selection:

Availability of highly qualified professionals with diverse skill sets.
Strong linguistic capabilities within the workforce.
Poland’s growing reputation as a hub for business services and back-office operations.
Recruitment & talent acquisition with the goal of building a high-performing team

BVI Medical leveraged Talent Place’s extensive community of 300+ specialized recruiters to streamline its hiring process and build a robust team of 50+ professionals within 18 months.

Key achievements:

Accelerated hiring while maintaining high-quality recruitment standards.
Assembled a multidisciplinary team across core business functions, including:
o Customer Operations
o Finance
o HR & Talent Acquisition
o Quality Assurance
o Regulatory Affairs

Leadership Perspective – Todd Patriacca, CFO, BVI Medical

“I’m incredibly excited about opening our Poland location and establishing a base for collaboration. The fresh perspectives and expertise our team brings will drive impactful process improvements, setting us on a path to greater efficiency and success.”

Flexible Employment & Payroll Services

To ensure seamless onboarding and long-term retention, Talent Place Outsourcing provided comprehensive employment and payroll solutions, including:

Compliance with Polish labor laws to streamline onboarding.
Payroll management ensuring accurate, timely payments.
Employee care initiatives to foster a supportive work environment.
Managerial support for performance management and contract renewals.

This approach allowed BVI Medical to attract top talent while minimizing administrative burdens associated with international expansion.

Seamless Employee Transition to BVI Medical

As the Krakow CoE matured, BVI Medical transitioned employees from Talent Place Outsourcing to direct employment under its corporate structure.

Key Benefits of This Transition:

Minimal operational disruption ensuring business continuity.
Enhanced employee engagement under BVI Medical’s brand.
Long-term cost efficiencies through consolidated HR management.

Talent Place facilitated the transition by managing contract conversions, compliance adjustments, and legal documentation, reinforcing BVI Medical’s commitment to its workforce.

Leadership Perspective – Andy Dawson, CPO, BVI Medical

“It is incredibly exciting to see BVI Medical continue to grow and the enthusiasm our new team members bring. The talent we’ve attracted through Talent Place is outstanding and will make an immediate impact on our global operations.”

Outcomes & Business Impact

BVI Medical’s partnership with Talent Place Outsourcing provided end-to-end support, from selecting Poland as the CoE location to hiring, employment, and seamless workforce integration.

Key Results:

50+ specialists hired across key business functions.
Ongoing recruitment to secure top talent for leadership roles.
Operational cost reduction while maintaining business process security.
Stronger talent pipeline for long-term regional growth.

By strategically expanding into Poland, BVI Medical successfully strengthened its global operations, improved efficiency, and built a thriving team that will drive innovation and business excellence in ophthalmic surgery.