Where to open
business service center in Poland?

There are more than 400,000 specialists working in the Polish business services industry. For many years, Poland has confirmed that it is a top location when it comes to launching GBS/SSC/BPO by international corporations. It is in the top five most populous EU countries. The choice of location must be thoughtful, so we have prepared a special report comparing various factors in major cities in Poland.

Business service centers in Poland

Talent Place’s long-term cooperation with foreign companies from the GBS/BPO/SSC sector as well as the knowledge and experience of our community of over 200 recruiters allowed us to prepare a report of GBS/BPO/SSC centers regarding the most advantageous location on the market. The purpose of the report is to help business owners find answers to questions such as:

  • What is the talent pool with relevant experience in a given area?
  • Why do candidates abandon the recruitment process?
  • What salary is currently attractive to candidates?
  • What benefits are the most popular in a specific position?
  • What form of employment and why is it preferred?
  • What are the main differences between the Polish cities where companies most often develop their GBS/BPO/SSC teams?

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Main office markets
in Poland

The sector developed faster than expected, which was the result of a strong recovery after the COVID-19 pandemic. At the end of Q1 2022, foreign investors accounted for 82.6% of jobs in the sector and managed 68.6% of the total number of business service centers. However, if you want to invest your capital in larger teams, it is worth getting to know the specifics of the country and cities where you want to locate your investment.

Poland has become a leader on the office market in the CEE region. At the beginning of 2022, the total stock of modern office space in 9 major markets in the country amounted to 12.2 million m2. There is a well-qualified staff, modern office facilities and a very good infrastructure enabling an attractive quality of life. Most people aged 19-26 are students who enter the labor market every year. Poland has a well-qualified staff, modern office facilities and a very good infrastructure enabling an attractive quality of life.

Lower wages and access to highly qualified employees mean that Poland invariably remains among the leaders strongly attracting companies from the GBS/SSC/BPO sector.

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